raza baji Privacy Policy
This document provides a full explanation of how your personal information is collected, what it is used for, and how it is kept secure.
1 Introduction
raza baji ("we", "our", "platform") treats the privacy of its users as a top priority. This Privacy Policy ("Policy") explains what information is collected from you while using the raza baji website, how that information is used and stored, and under what circumstances it may be shared with third parties.
This Policy is an integral part of raza baji's Terms and Conditions. You are requested to read this Policy carefully before using the site. By registering or logging in to the platform, you are considered to have accepted the terms of this Policy.
This Policy applies only to the raza baji platform. raza baji is not responsible for third-party websites or services.
2 Information We Collect
raza baji collects user information in two main ways — information provided directly by you, and information collected automatically.
2.1 Information Provided Directly
When you create an account, make a deposit, or contact support, you are required to provide the following information:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Documents required for identity verification (such as a national ID card)
- Financial transaction details (bKash, Nagad, Rocket, or bank account information)
2.2 Automatically Collected Information
The following information is automatically logged while using the site:
- IP address and device type
- Browser type and operating system
- Site browsing patterns and duration
- Cookie and session data (see Section 5 for details)
3 Purpose of Data Use
Collected information is used for the purposes listed below:
- Account management and verification: To create accounts, handle logins, and confirm identity.
- Financial transaction processing: To complete deposits and withdrawals securely.
- Customer support: To provide assistance via live chat and email.
- Security: To detect fraud, unauthorized access, and suspicious activity.
- Relevant communications: To send bonus offers, important updates, or service-related information (with your consent only).
- Platform improvement: To analyze user experience and improve the quality of the site.
raza baji never sells your information or transfers it to third parties for advertising purposes.
5 Cookie Policy
raza baji uses cookies to operate the site properly and to improve the user experience. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential cookies: Required for staying logged in, maintaining sessions, and security.
- Functional cookies: Remember language preferences and other personal settings.
- Analytics cookies: Used to understand which parts of the site are used most.
5.2 Cookie Control
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain important features of the site to stop working properly.
6 Data Security Measures
raza baji applies both technical and organizational security measures to keep your information secure. All communication with users is protected through SSL encryption.
- Data transmission is secured with SSL/TLS encryption.
- Passwords are never stored in plain text — only encrypted hashes are kept.
- Firewalls and security monitoring systems are in place to prevent unauthorized access.
- Access to sensitive financial information is restricted to authorized staff only.
- Regular security reviews and vulnerability assessments are conducted.
However, no organization can guarantee 100% security on the internet. You are therefore advised to keep your account password confidential and to avoid logging in from unfamiliar devices.
7 Data Retention Period
raza baji retains user information for as long as the account remains active or for as long as it is needed to provide the service.
- Even after an account is closed, certain information may be retained for legal, accounting, or dispute resolution purposes.
- Financial transaction records are kept for a specified period in accordance with applicable law.
- Security log files are automatically deleted after a set period.
8 User Rights
As a registered user of raza baji, you have the following rights regarding your own information:
- Right to access: You have the right to ask what information raza baji holds about you.
- Right to correction: If any of your stored information is incorrect, you can request that it be corrected.
- Right to deletion: In certain circumstances you have the right to request that your information be deleted, though this may not be possible where legal obligations exist.
- Right to object: You can object to marketing communications or certain types of data processing.
- Data portability: You can request your provided information in a structured, readable format.
To exercise these rights, contact our support team (see Section 11). Requests will be responded to within a reasonable time of receipt.
9 Privacy of Minors
raza baji strictly prohibits all casino and betting activity for persons under the age of 21. Age is verified at the time of account registration, and information is not knowingly collected from anyone under the age of 21.
If it becomes known that information from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be closed. Detailed information on the protection of minors can be found in our Responsible Gaming guidelines.
10 Changes to the Policy
raza baji reserves the right to amend this Privacy Policy as needed. Users will be notified of significant changes via their registered email address or through a notice on the platform.
Continued use of the site after any changes will be considered acceptance of the updated policy. You are therefore advised to revisit this page from time to time. If you have any questions about changes to the policy, check our FAQ section or contact support directly.
11 Contact
If you have any questions, complaints, or data-related requests regarding this Privacy Policy, contact us through the following:
- Email: [email protected]
- 24/7 Live Chat — start directly from any page on the site
Our support team provides assistance in both Bengali and English. We aim to respond to your request within a reasonable time depending on its nature.